When the purple screen appears on your Roku device that means Roku HDCP unauthorized which appears on your Roku device indicates that your TV or video receiver does not support the contents that you are streaming.

Roku Streaming Stick+ | HD/4K/HDR Streaming Device with Long-range Wireless and Voice Remote with TV Controls (updated for 2019)
Roku Streaming Stick+ | HD/4K/HDR Streaming Device

After this you can not watch anything via the TV apps, – Netflix, Yahoo, 9Jumpin, presto, Stan, etc. All you get is a blue screen splashed across with the error message HDCP Unauthorized. Content Disabled.

In some cases, TV is the issue, especially television with multiple HDMI ports and devices plugged into them. Some people are known to fix this issue by turning off their TVs, unplugging them, and plugging them back in to reset the signal.

TCL 50S425 50 inch 4K Smart LED Roku TV (2019)
TCL 50S425 50 inch 4K Smart LED Roku TV

What is HDCP?

Well, first off we’ll explain what is HDCP?” Generally, HDCP is used by the TV and movie industry which is the copy and content protection standard. Mainly, it prevents pirates from making unauthorized copies of commercial VHS tapes. This latest technology called high bandwidth Digital copy protection (HDCP) and this technology used on HDMI connections for digital devices like Blu-ray players, cable boxes and Roku streaming devices.”

When you are streaming 4K or 4K HDR content on these devices, you can use a newer version of the copy protection technology known as HDCP 2.2. This technology is specially designed for 4k Ultra HD (4K) content.

J-Tech Digital HDCP Converter Downgrade HDCP v2.2 to v1.4 for 4K x 2K @60HZ Supports 3D, CEC, Dolby DTS LPCM and More
J-Tech Digital HDCP Converter

HDCP Unauthorized Roku Problem: HDCP Error Roku

HDCP error Roku

Roku streaming player connects with your TV via an HDMI cable. High Definition Media Interface is an abbreviation of HDMI and this technology can deliver a pure, uncompressed digital signal with crystal-clear images and multi-channel audio. When the Roku device detects that the HDMI link with your A/V receiver or TV doesn’t support the copy and content protection technology that is known as HDCP. after detection you are going to get an error code 020 along with an error message on your screen, i.e., ‘HDCP Error Detected’ or it may display a purple screen.

Defective HDMI cable or HDMI connector can another reason for this problem. You can follow the process given below to resolve this problem If you are dealing with HDCP unauthorized problems.

UGREEN 2 Pack HDMI Coupler 4K HDMI Adapter Female to Female HDMI Connector Support 3D 4K 1080P HDMI Extender for HDTV Roku TV stick Chromecast, Nintendo Switch Xbox One PlayStation 4 PS 3, Laptop PC
UGREEN 2 Pack HDMI Connector for HDTV Roku TV stick Chromecast

How to resolve the “HDCP Error Detected” issue

Here we provide 3 best solutions for HDCP unauthorized Roku error or Roku HDCP error;

Turn your TV off, unplug the TV:

Follow these troubleshooting steps below and resolve your purple screen fix problem;

  • When you want to stream 4K Ultra HD content and see the purple screen, then you need to take the support of experts to know the steps for setting up a Roku media streaming device for 4K
  • If you continue to see an HDCP error detected message follow the second step.
  • Unplug the HDMI cable from Roku player and TV or AVR.
  • Shut down your TV and unplug its power cord.
  • Detach the power cord from your Roku player.
  • Now, connect both ends of the HDMI cable and ensure each connector is attached firmly and securely.
  • Again connect the power cord in both TV and the Roku device and wait for both devices to power on.
  • Try the video or app again.
Denon AVR-S750H Receiver, 7.2 Channel (165W x 7) - 4K Ultra HD Home Theater (2019) | Music Streaming | New - eARC, 3D Dolby Surround Sound (Atmos, DTS/Virtual Height Elevation) | Alexa + HEOS
Denon AVR-S750H Receiver, 7.2 Channel 4K Ultra HD Home Theater

Replace the HDMI cable:

If you still face the problem, you should follow these other steps;

  • Now try a different HDMI input on your TV.
  • Try using a different HDMI cable if the current one is creating problems.
  • If you are using an AVR or HDMI switch, then connect the Roku media streaming device directly to the TV.
  • Use another TV if possible.
  • You can use another output device, which could be another TV or a computer monitor.
  • Use different display settings on a Roku streaming player.
  • You can find display settings under settings > display type.
  • If HDCP Unauthorized Content Disabled Roku error has appeared the first time, ensure that your TV or AVR supports HDCP.
HDMI Cable 6.5ft Cinema Plus 28AWG (4K 60Hz HDR 4:4:4) HDCP 2.2 - Exceed HDMI 2.0, High Speed 22.28 Gbps - Compatible with Xbox PS3 PS4 Pro nVidia AMD Apple TV 4K Fire Netflix LG Sony Samsung
HDMI Cable 6.5ft HDCP 2.2 – Exceed HDMI 2.0, High Speed 22.28 Gbps

Restart your Roku

How to resolve Netflix HDCP unauthorized error on the Roku streaming device? You should follow the above steps to fix Netflix says ‘HDCP Unauthorized Content Disabled. You can also restart your Roku device for fixing this problem.

  • First, unplug your Roku from power for at least 10 seconds.
  • Plug your Roku back in.
  • Turn your Roku on by pressing any button on the Roku remote.
  • Wait 1 full minute.
  • Try Netflix again.
Roku Ultra | Streaming Media Player 4K/HD/HDR with Premium JBL Headphones 2019
Roku Ultra | Streaming Media Player 4K/HD/HDR

You can also try these steps on your Roku streaming stick.

Amazon Prime HDCP Bypass

For a better understanding, we take an example If you have an older HDTV set you can’t watch HDCP content on it because your device is not compatible with it. When you connect an HDCP compliant device to an unsupported compliant device, you will receive an error message or either see a blank screen.
An error message like NON-HDCP OUTPUT,” “HDCP unauthorized,” or simply HDCP ERROR

Your connected devices must meet HDCP (High-Bandwidth Digital Content Protection) and/or DRM ( Digital Rights Management) requirements to watch movies and TV shows on Prime Video.

1x4 HDMI Splitter by OREI - 1 Port to 4 HDMI Display Duplicate/Mirror - Powered Splitter Ver 1.3 Certified for Full HD 1080P High Resolution & 3D Support (One Input To Four Outputs) - Adapter Included
1×4 HDMI Splitter by OREI – 1 Port to 4 HDMI Display

For bypass HDCP you can use (HDCP Splitter) OREI HD-104 1×4 4 Ports HDMI Powered Splitter for Full HD 1080P & 3D Support. If your main purpose of using this is to bypass HDCP, you can hook it up in one of two ways.

  • First of all, run the console footage to the splitter. Then run an HDMI cord to the capture card, and after that from the capture card’s output into the TV.
  • Run the console footage to the splitter. After that, run one HDMI cord to the capture card, and another one to the TV.

You do it this way because we find it more simple, and you don’t have to turn on the capture card to display the footage if you are not recording.

If you have Amazon Fire TV and want to check HDCP 2.2 compatibility so check the following steps:

  • Open the Amazon fire TV display menu.
    Settings > Displays & Sounds > Display
  • Check the video resolution section, which includes HDCP 2.2 specifications.
Fire TV Stick | Basic Edition (International Version)
Fire TV Stick | Basic Edition

HDCP for Prime Video on Computers

If you connected display screen and computer meet HDCP requirements so you easily stream Amazon Prime Video content in HD through your computer’s web browser. Otherwise, you will face the problem of the error message and an error message shows in the player window, that time you can only watch plays in Standard Definition.

Final Words

I hope these solutions are sufficient to resolve your query, and if you want more discussion, then you can call us at our toll-free Roku support number.